Instant Response from Anywhere with the Mobile App

Even when you're not at your computer, when a new visitor arrives, a call notification drops on your phone — full screen on iOS with CallKit, and on Android.

Bitenta · Incoming visitorAK

Ayşe K.

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Customers don't always come by when you're at your desk. The Bitenta mobile app lets you respond to visitor calls from anywhere: as long as your device is registered, your phone will ring when a new visitor arrives. On iOS, CallKit + VoIP push ensures the call appears full screen just like a regular phone call and keeps ringing until you answer; on Android, FCM shows a full-screen incoming call notification even when the screen is locked. When you're on your computer, you'll receive a browser (web push) notification even if the panel is on a different tab. With mobile and desktop notifications working together, you won't miss any visitors no matter where you are.

Flow

Install, stay online, answer

1

Install the App

Log in with the iOS or Android app; your device will be registered.

2

Stay Online

Incoming call notifications will appear even when the screen is locked.

3

Answer the Call

The incoming visitor appears full screen, just like a phone call.

How It Works

A real call notification on every device

iOS, Android and desktop — if one misses it, another catches it.

iOS: CallKit + VoIP push

The incoming visitor appears full-screen like a normal phone call and keeps ringing until you answer — even when the app is closed.

Android: full-screen call (FCM)

With Firebase push, a full-screen incoming-call notification is shown even when the screen is locked; you answer the call directly from the screen.

Desktop web push

With browser notifications, you receive the new-visitor alert even when the panel is in the background or on a different tab.

No missed calls

Mobile and desktop notifications work together; multiple devices can stay registered. Wherever you are, you stay informed.

Highlights

What you gain with the mobile app

🍏

iOS CallKit + VoIP

Visitors appear like regular phone calls; they keep ringing until you answer.

🤖

Android Full-Screen Call

Full-screen incoming call notification via FCM even when the screen is locked.

💻

Desktop Web Push

Receive browser notifications even when the panel is in the background.

🔒

Even When the Screen is Off

Thanks to VoIP/FCM, notifications reach your device even when it's asleep.

🔕

No Missed Calls

Mobile + desktop notifications working together; no visitor is missed.

👥

Multi-Device

Multiple devices can stay registered; all receive notifications.

FAQ

Frequently asked questions

Can I receive calls when I'm not at my computer?

Yes. As long as your device is registered in the mobile app, when a new visitor arrives, a call notification will drop on your phone even when the screen is locked.

How does it work on iOS?

On iOS, CallKit + VoIP push is used: the incoming visitor appears full screen just like a regular phone call and keeps ringing until you answer.

How does it work on Android?

On Android, FCM shows a full-screen incoming call notification; you see the call and can answer it directly even when the screen is locked.

Can I receive notifications on my desktop?

Yes. With browser web push notifications, you'll receive notifications for new visitors even when the panel is on a different tab or in the background.

How is it ensured that I don't miss any calls?

Mobile (iOS VoIP/Android FCM) and desktop (web push) notifications work together; you'll be notified whenever a visitor arrives.

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